Veterinary Moments of Truth

Veterinary Moments of Truth

Modern pet owners are fickle and do not give loyalty to vet clinics easily. Loyalty must be earned at critical moments of each and every visit. These are the moments of truth. The way we face these moments will decide whether owners return as clients to give you...
Freeball Freelancing – Doing what feels right.

Freeball Freelancing – Doing what feels right.

Four years ago today I boldly, optimistically and ignorantly finished my last day as a conscientious employee and stepped out into the world of freelancing.  After twenty five years of delivering awesomeness to a steady flow of employers I was done with uniforms and...